Warranty Information

Solar Guard Cameras stands behind our products with comprehensive warranty coverage.

Standard Warranty

  • 1-year warranty on all camera hardware (except PTZ motors)
  • 6-month warranty on PTZ motors
  • Lifetime warranty on SIM cards

What's Covered

  • Manufacturing defects
  • Hardware failures under normal use

What's Not Covered

  • Physical damage from accidents
  • Water damage beyond IP rating
  • Damage from improper installation

Claims Process

To file a warranty claim, please reach out using our contact us page with your order number and description of the issue.